customer experience
Scope
Date
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Shipping & Shipbuilding
Samsung SDS taps generative AI to counter logistics risks
Samsung SDS Co., the information technology service unit under Samsung Group, actively incorporates generative artificial intelligence and machine...
7 HOURS AGO
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Tech, Media & Telecom
Samsung's Galaxy Studio Photo surpasses 100,000 visitors
Samsung Electronics Co. announced on Sunday that the Galaxy Studio Photo at South Korea's theme park Everland has surpassed 100,000 visitors. The Ga...
11 HOURS AGO
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Regulations
South Korea to ban Chinese online products without KC certification
South Korea will ban products purchased online through overseas shopping platforms but without the KC certification amid growing concerns about prod...
May 17, 2024 (Gmt+09:00)
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Electric vehicles
Hyundai Motor ties up with CATL to reinvigorate China market with EVs
BEIJING -- Hyundai Motor Co., South Korea’s top carmaker, has joined hands with Contemporary Amperex Technology Co. (CATL), the leading global...
Apr 25, 2024 (Gmt+09:00)
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Beauty & Cosmetics
CJ Olive Young opens Hongdae Town for K-beauty experience
CJ Olive Young Corp., South Korea’s top beauty store chain, announced on Thursday that it will open Olive Young Hongdae Town, a specialty stor...
Apr 25, 2024 (Gmt+09:00)
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Aerospace & Defense
S.Korea taps ex-NASA exec John Lee as space agency R&D head
South Korea named John Lee, a former senior executive of the US National Aeronautics and Space Administration (NASA), as the head of missions such a...
Apr 24, 2024 (Gmt+09:00)
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Electronics
Samsung showcases The Freestyle Zone at camping festival
Samsung Electronics Co. announced on Friday that it set up the experience zone for the portable screen The Freestyle Second Generation at the Go Out...
Apr 19, 2024 (Gmt+09:00)
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Logistics
CJ Logistics, Ninja Van to co-work for cross-border e-commerce
South Korea's CJ Logistics announced on Thursday that it signed a customs clearance and delivery service contract with Singapore-based Ninja Van t...
Apr 18, 2024 (Gmt+09:00)
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Banking & Finance
Toss Bank exceeds 10 mn customers
South Korea’s fintech platform Toss Bank saw that its subscribers surpassed 10 million. According to the company, it's been two years and...
Apr 18, 2024 (Gmt+09:00)
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Corporate strategy
SK Innovation to adjust business portfolios for long-term growth
SK Innovation Co., South Korea’s top energy company, is slated to adjust its business portfolios for long-term growth while not planning to sl...
Apr 17, 2024 (Gmt+09:00)
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Korean games
Krafton makes local soft launch of mobile game 'Bullet Echo India'
South Korea's gaming giant Krafton Inc. announced on Friday that it soft-launched "Bullet Echo India," developed by global game developer ZeptoLab, ...
Apr 05, 2024 (Gmt+09:00)
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Artificial intelligence
Ably launches virtual fitting AI service
South Korean fashion commerce platform Ably Corp. announced on Friday that it launched a new service The Shopping Mall-Specific Artificial Intellige...
Apr 05, 2024 (Gmt+09:00)
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Korean startups
Breezm lands in US with plan to open 100 stores in 5 years
Breezm, a South Korean startup making customized eyeglasses with artificial intelligence and 3D technologies, has opened its first offshore store in...
Apr 02, 2024 (Gmt+09:00)
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Regulations
South Korea gets tough with Chinese platforms AliExpress, Temu, Shein
South Korea plans to introduce a get-tough e-commerce policy on Chinese platforms such as AliExpress, Temu and Shein amid increasing complaints abou...
Mar 13, 2024 (Gmt+09:00)
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Artificial intelligence
LG Uplus unveils AI Callbot at Cuckoo call center
South Korea’s LG Uplus Corp. announced on Tuesday that it will introduce the smart customer support solution artificial intelligence (AI) Call...
Mar 12, 2024 (Gmt+09:00)
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Automobiles
Kia streamlines global sales service for EV transition
Kia Corp., a South Korean carmaker under Hyundai Motor Group, has drastically reorganized its global after-sales service operations to offer more sy...
Mar 08, 2024 (Gmt+09:00)
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Electric vehicles
Hyundai Motor launches trade-in program to revive EV sales
Hyundai Motor Co., South Korea’s top automaker, said on Thursday it introduced a trade-in program in the country for electric vehicles to boos...
Mar 07, 2024 (Gmt+09:00)
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Banking & Finance
Mirae Asset's Indian unit boosts retail brokerage services
South Korean brokerage house Mirae Asset Securities Co. said on Tuesday that the number of its retail customer accounts in India, one of the world&r...
Feb 27, 2024 (Gmt+09:00)
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Electronics
LG opens ‘Life’s Good’ experience space in Singapore
LG Electronics Inc. announced on Monday that it opened its "Life's Good" brand experience space in Singapore. Located in the upscale Millenia Walk m...
Feb 19, 2024 (Gmt+09:00)
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Leadership & Management
LG Electronics puts focus on customers to drive growth
LG Electronics Inc., transitioning into a smart life solution platform company from a simple white goods manufacturer, will enhance its customer-cen...
Feb 19, 2024 (Gmt+09:00)
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Private equity
MBK Partners' key asset draws young customers: Modern House
Modern House, the top home decoration brand in South Korea, sticks to a unique rule for its store operations: one-third of the products on the shelv...
Feb 15, 2024 (Gmt+09:00)
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Artificial intelligence
Samsung Electronics to hire big for AI R&D careers
Samsung Electronics Co. is ramping up its recruitment of experienced professionals across its Device eXperience (DX) and Device Solution (DS) divisi...
Feb 15, 2024 (Gmt+09:00)
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Automobiles
Lotte Rental, KB Capital to co-work for car rental
Lotte Rental Co., South Korea's largest car rental firm, has signed a strategic memorandum of understanding (MOU) with the domestic financial comp...
Feb 08, 2024 (Gmt+09:00)
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Steel
Korean steelmakers to raise prices further
South Korea’s top steelmaker POSCO Holdings Inc. and its domestic peers are poised to raise product prices further to cut losses amid surging ...
Feb 05, 2024 (Gmt+09:00)
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Fashion
Samsung’s fashion unit logs record profit again in 2023
Samsung Group’s fashion unit posted record profit and revenue for the second straight year in 2023. The fashion division, which logged deficit...
Feb 01, 2024 (Gmt+09:00)
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Retail
Hyundai Dept. Store launches membership for foreigners
South Korea's Hyundai Department Store Group announced on Thursday that it launched H Point Global, a dedicated membership service for foreign cus...
Feb 01, 2024 (Gmt+09:00)
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Artificial intelligence
Nike looks to lure Korean customers with Naver’s generative AI ad platform
Nike Inc., the leading global sportswear brand, has launched an advertising campaign in South Korea on the generative artificial intelligence (AI) a...
Jan 24, 2024 (Gmt+09:00)
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Electronics
Samsung opens premium experience store in Mumbai
Samsung Electronics Co. announced on Tuesday that it opened a flagship premium experience store Samsung BKC in Mumbai, India. Samsung BKC, spread ac...
Jan 24, 2024 (Gmt+09:00)
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Metaverse
Hyundai Motor launches 'Hyundai Future Adventure' on Roblox
Hyundai Motor Co. announced on Monday that it will launch a new game "Hyundai Future Adventure" on the popular metaverse platform Roblox, where user...
Jan 15, 2024 (Gmt+09:00)
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Business & Politics
Former Hyundai Mobis CEO embarks on ISO president term
In a significant achievement for South Korea, Cho Sung-hwan, an advisor to Hyundai Mobis, has been elected as the first Korean president of the Inte...
Jan 15, 2024 (Gmt+09:00)